Monday, June 13, 2011

International Tour

Hey Team,

The Study Abroad Office called this morning to let us know that they will have a group of students from Japan coming to the university for a visit. They will be coming in on Wednesday at possibly around 3:00pm -3:30pm to see some sample rooms.

Just a heads up so that you are aware that they will be here. Questions? Let me know!

G'day mates!

Thursday, June 9, 2011

Sharon Miller OUT

Hello peeps!

Sharon Miller is on vaca and will not return until June 22. That means that her phone has been forwarded to us. Please do not try to send people to her voicemail because it will just come back to us. Questions? Let me know!

Tanya

Bruce Hall REAL communities

There have been some emails about Bruce Hall's REAL communities. Remember that students can apply for either music REAL community (Jazz Studies or Music Education). Because of the community style baths that are in Bruce Hall, all female students will be in one hallway and all males in another regardless of REAL community. The REAL communities will be working close together so its not that big of a deal. k? k!


  • You can apply for either music community despite gender.

So when they email or call freakin out.. just let them know what's up.



monica d.

Wednesday, June 8, 2011

New application reactivations

Dear HAs,

When students are calling in to reactivate their applications, we can reactivate ANY new applications, this includes freshmen and transfer students. If you have a new application, regardless of whether they are new freshmen or transfer students, please follow the cancellation protocol that we have in place. The coordinators will talk to the student about their options as far as halls go, and they will have to be ready to make the payment.

Returning students we are only able to reactivate if they are ok with being in the sophomore REAL community. If they are not, they need to look for housing off campus.

Questions? Let me know!

Tanya

Sean's room

Good morning!

FYI, Sean's room is not available for tours until further notice. Questions? Let me know!


Tanya

Tuesday, June 7, 2011

****Clarification on returning/transfer applications****

Good morning my beautiful peeps!

Up until today, we had been under the impression that returning and transfer students could select any REAL Community. That is NOT the case.

If you have a returning student or transfer student that wants to reactivate or simply complete an application, their only options to get a spot on-campus would be either the transfer or sophomore wings in Traditions. They will not be able to sign up for any of the other REALCommunities.

Please make sure that you make note of this change.

Questions? Let me know!

Tanya

Printing Skillz

What up my lil' peepz

So, we need to work on our printing skillz. Please make sure that you are sending things to the correct printer before you print.

We need to avoid printing to the coordinator office by mistake. If we accidnetly print to their office and then forget and never pick it up they dont know what or why it has been printed.

There have been receipts, etc. printed and forgoten for several days.

Solution:
Automatically set the default printer (in the payment window) to the "collections window" printer through "devices and printers".

Hugs and Bullets!
S. R. Shivers

Monday, June 6, 2011

Clark Hall Assignments

Hey Everyone,

Richard has gone through and assigned people to Clark for the fall. However due to RMS problems, batches not lining up, etc. some residents have not been assigned with the roommate they were ment to have.

If you get calls from students saying that they did not get the roommate they wanted even though their request went through, wha wha wah ,tell them to check their housing account over the next few days.

If it is not corrected by Friday tell them to send us an email and we will try to fix their assignment.

If you have any questions ask Brad.

Hugs and Bullets!
S. R. Shivers
Yes...

We all need to make sure that we are checking application types when dealing with reactivations. If you are dealing with a returner they are not allowed to reactivate. They are, however, allowed to try and change their application type to live in a REAL community.

Remeber checking applications can prevent angry parents and angry phone calls. For more information please see a coordinator (specifically Debra who we all know is our REAL coordinator) to talk about "Returners and You: How to Deal with Reactivations"

TY,
Sarah S

Credit Card Log

Dear Fellow Peeps,

Hello. This is a friendly (or is it...) reminder to please make sure that you are using our new Declined Credit Card Log to its full potential; a.k.a make sure that you are logging your declined transactions. There has been very inconsistent use of the log and we need to make sure that we have record of every declined transaction.

Remeber everything has a purpose! For any questions please ask Debra.

Hugs and Bullets (yes I stole that from Joel..why? becuase I liked it! But hes not here anymore and will never know)
Sarah S.

A word from Mr. Piott

Jonathan says: "
I will be out of the office Monday, June 6th through Friday, June 10th. If there is an emergency, someone will be checking my email throughout the week, and you will be contacted soon. "

This was sent to housing info. I posted it just so you know. Have a great day team!

Thursday, June 2, 2011

A few rooms available for today only

Hey Team,

So James said that FOR TODAY ONLY, if you get NEW FEMALE RESIDENTS on the PHONE saying they are unable to find a room, you can check with a coordinator to see if space is available. There are a few NEW FEMALE spaces available here and there, but they are fake full. So IF a NEW FEMALE calls and says they can't find a room, hand them off to a coordinator or check to see with one if space is available. If a NEW FEMALE contacts us via e-mail, then just give them the usual answer of "continue to check blah blah blah".

If you have any questions please ask!

Hugs and bullets,

Joel

Wednesday, June 1, 2011

Refund Request Forms

Hey Guys,

There are instructions and 2 boxes up in the payment window on the back counter. When you are working there, please work on sorting the Refund Request forms and contacting folks. This will help us coordinators immensely, and if people are needing to cancel, we can be getting those emails in now.

If you have any questions or need any assistance please ask. Don't assume, it takes a lot more energy in the long run. :-)

Thanks!!!