Good morning my peeps!
As most of you know by now, I cancelled some applications in the past couple of days due to the fact that they're still missing their meningitis paperwork. If you have someone calling wanting to reactivate here's what you need to tell them:
1. They need to submit their meningitis paperwork before their application can be reactivated.
2. Once the health center receives their paperwork and approves it, they'll receive an email letting them know they are now able to continue their application.
3. They can complete their application then, and make their deposit payment.
4. We cannot process their deposit before their meningitis paperwork has been approved.
5. We cannot reactivate their application until their meningitis paperwork has been approved.
6. If they did not print off the form before their application was cancelled, contact a coordinator so that they can reactivate their application so that they can print off the form.
Another thing about meningitis:
We are unable to mail or fax a paper copy of the meningitis form. If they did not print the form out or cannot access the form, advice them to just contact the health and wellness center about what to do.
If they are not able to access the form due to a technical problem with the website, they'll need to send us an email so that we can fix it!
Questions? Let me know!
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