Good morning!
I've been meaning to post this on here for a couple of days but got side-tracked. This mainly applies to the rookies since we never really talked about it with the whole group. For summer cancellations, you do not have to referr people to section P of the terms and conditions. In the summer we do not go by that policy. As long as the students cancel their application before the term begins and before they move in, they'll be able to cancel and receive a refund. When answering emails please just let them know that you'll forward your request to a coordinator and they'll take care of it. Questions? Let me know!
Tanya
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